24 X 7 Server Monitoring
Server Uptime Monitoring
Service Uptime Monitoring – HTTP/SMTP/FTP
Device Utilization Monitoring – CPU / HDD / Memory
Adherence to Escalation Management for
Server Reboots
Service Restart
Device Failures Notification
OS Administration
File Systems Maintenance
File & Folder Permission Related Troubleshooting
FTP and Web Servers Troubleshooting
Updates & Patch Management
OS and Generic Applications Patch Management
OS Specific Service Packs Updates
Backup Management
25GB Bare Metal Backup
Backup Schedule Management
Random Backup Set Verification
Security Management
OS Firewall Setup and Management
Random Firewall Monitoring
Service Hardening & Tweaking
Anti-Virus Management – Updating Virus Definitions & Reporting Viruses
Supported VM’s
Vmware
Virtuozzo
OpenVZ
Xen
Support Mode
24 X 7 via Support Tickets
24 X 7 via Phone Support
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