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When it comes to Customer Support; Availability, Knowledge and Process plays an important role. We at Infraster under InfrasterDesk provide Bundled Services as per remote NOC & Desk Infrastructure requirements of the customer.
Services Covered Under InfrasterDesk Solutions:
24 X 7 Service Desk
Proactive Monitoring
Enterprise Security
Customers from following segment of Industries utilizes services of InfrasterDesk
Telecommunication & Internet Services:
Under InfrasterDesk We Cater Telecommunication Companies for Monitoring their Network remotely, Providing Customer Support for their Customer base, Securing their IT Infrastructure be implementing various Security Policies. Internet Services Companies providing services like Web Hosting, Dial-Up, Leased Line and Dedicated Servers Utilize InfrasterDesk Services for Outsourced Customer Support, Server & Services monitoring & Offshore Security Services like Policy Management, Monitoring and Reporting.
IT and Software
IT & Software Company generally requires provide Customer Support, Security Services and Monitoring for Application/Product developed by them. They find cost effective to work with Infraster to deliver world class experience for their customers.
Retail & Manufacturing
Retail & Manufacturing Company Utilizes InfrasterDesk Services to cater their day to day IT Infrastructure Issues by having outsourced IT Help desk and relied on Proactive Monitoring & Security Services from Infraster for their IT Infrastructure.
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